![]() ![]() Your package was routed to the incorrect delivery facility. Please check back in 24-48 hours for further updates 7:50 AM | MERIDEN, CT Arrived at LaserShip Facility 4:40 AM | ASHBURN, VA We're sorry. Please check back in 24-48 hours for further updates Saturday, August 287:51 AM | ASHBURN, VA We're sorry. Thursday, September 210:33 PM | DAYTON, NJ Arrived at LaserShip Facility Monday, August 307:33 PM | MERIDEN, CT We're sorry. It is now two days since it arrived at the last facility and there is no date for delivery yet. They shipped it to the SAME WRONG distribution center twice. I am pasting the tracking information so you can see for yourself. At 10 days, I do not know when the portion shipped through LaserShip will arrive. ![]() Rather than write a complete review, let me just say that I ordered from Kohl's and the order was shipped in two parts. "When it absolutely, positively does not have to be there, use LaserShip!" My recomendation is to completely avoid using this company to ship to your customers, and if you are a customer ordering, make darn sure the seller does not use LaserShip. 8 Calendar days and still the package has not been delivered. They made no attempt to deliver the package the next day - its still sitting in their facility. Here's the tracking information they provided me (I still do not have the package): CHARLOTTE, NC 28227 US Ĕ:22 pm Delivery could not be completed - Unable to leave package CHARLOTTE, NC 28214 US đ2:47 pm Out for Delivery CHARLOTTE, NC 28214 US đ2:46 pm Loaded onto vehicle CHARLOTTE, NC 28214 US đ2:38 pm Loaded onto vehicle CHARLOTTE, NC 28214 US đ1:15 pm Arrived at LaserShip Final Servicing Facility CHARLOTTE, NC 28214 US Ė:16 pm Arrived at LaserShip Facility CHARLOTTE, NC 28214 US Ė:16 pm Arrived at LaserShip Facility DAYTON, NJ 08810 US ę:39 pm LaserShip Origin Scan As this shows they picked up the package on 8/30 in Dayton NJ and had it in Charlottte NC the next day (9/1) but then sat on it until Labor Day Monday when everything was closed, including the UPS Store where my company mailbox is located. Their site claims 1.9 day average delivery time. So besides hiring incompentent drivers, they have horrible customer service that does not care about the quality of service they provide.Ībsolutely the worst carrier I've ever encountered. It's been ONE WEEK and I never heard back. I called the company to file a complaint against the driver and was told that I would be receiving a phone call from a supervisor within 48 hours of my call. I never want to see them on my property again! I'm so upset about this that I am planning on not even purchasing any other items from the seller that used them as their shipping company. Mind you, this is the first time that Lasership has ever delivered a package to my home and I hope it's the last. Somehow the driver managed to drop the package on my very expensive plant causing it to get all bent and uprooted from the soil and then exited the porch like a bull in a china shop as he put his hand or something through my screen door and ripped off the screen. Their driver damaged a plant and my screen door upon delivery of my package! I guess they hire incompentent people because I get plenty of packages delivered from other companies like FedEx and UPS and I have never had damage to private property. ![]()
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